We accept returns of unused, unworn items in their original condition. Please email info@pleromaritualworks.com within 30 days of delivery to start a return and receive return instructions. Include your order number and the item you wish to return.
For a return because you changed your mind or ordered the wrong item, you pay return postage. We recommend using a tracked shipping service. Once we receive and inspect the item, we’ll refund the item price and applicable tax to the original payment method. The original shipping charge is not refunded for these returns. Your payment provider may take additional time to post the refund.
If your order arrives damaged, defective, or incorrect, email us as soon as possible with your order number and, if available, photos of the item and packaging. We’ll arrange a replacement or refund and cover any return shipping we require.
Please contact us before mailing an item back so we can provide the correct return address and instructions. This policy does not limit any rights you may have under applicable law.